Myan88 Privacy Policy – Protection of Your Personal Data

Welcome to the myan88 Privacy Policy. This document explains how myan88 ("we", "the platform") collects, uses, discloses, and protects your personal information when you use the myan88.my website and all related services.

This Privacy Policy applies to all registered myan88 members, website visitors, and any individuals who interact with our platform in any capacity. By using the myan88 platform, you agree to the collection and use of information as described in this Privacy Policy.

Myan88 takes our responsibilities as a data controller seriously to ensure your privacy is always protected. We only collect data that is genuinely necessary to deliver a high-quality service, and we continuously strive to keep data collection to the minimum required.

Myan88 collects various types of information depending on how you interact with the platform. The following are the categories of data we collect:

We do not collect special categories of sensitive data such as health information, biometric data, or religious beliefs unless specifically required and permitted under applicable law.

Myan88 uses collected personal data solely for legitimate and transparent purposes. The following are the primary purposes for which your data is used:

• Account Management: Processing registrations, verifying member identities through KYC, and managing your account on a day-to-day basis.
• Transaction Processing: Processing deposits and withdrawals via local payment methods including Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX internet banking such as Maybank2u and CIMB Clicks.
• Platform Security: Detecting and preventing fraud, money laundering, multiple account usage, and other suspicious activities.
• Customer Support: Respond to enquiries, resolve complaints, and provide technical support to myan88 members.
• Service Improvement: Analysing usage patterns to improve platform quality, enhance the user experience, and develop new features.
• Marketing Communications: Keep you informed about the latest promotions, new bonuses, and exclusive myan88 offers — subject to your communication preferences.
• Legal Compliance: Meet applicable legal and regulatory obligations, including reporting to authorities where required.

Myan88 does not sell, rent, or disclose your personal data to third parties for their own marketing purposes. However, we may share your information with the following categories of third parties in limited and controlled circumstances:

• Payment Service Providers: Malaysian financial institutions and e-wallet providers such as Touch 'n Go, GrabPay, Boost, and DuitNow that process your financial transactions.
• Game Providers: Game software providers that supply slots, live casino, poker, and other games on the myan88 platform, which may require basic account information to verify gaming sessions.
• Identity Verification Providers: Third-party KYC services that help us verify member identities and prevent fraud.
• Competent Authorities: Law enforcement authorities, regulatory bodies, or courts when we are legally required to do so.
• IT Service Providers: Companies that provide server hosting, analytics, and cybersecurity services, acting as data processors under myan88's instructions.

All third parties that receive your data are bound by strict confidentiality and data protection agreements. They are only permitted to use your data for the stated purposes and are not authorised to disclose it to any other party.

Myan88 implements a comprehensive range of technical and organisational security measures to protect your personal data from unauthorised access, loss, misuse, or unlawful disclosure:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and myan88's servers is protected using bank-grade encryption protocols.
• Encryption of Stored Data: Sensitive data, including financial information and identity documents, is stored in encrypted format within our databases.
• Two-Factor Authentication (2FA): Members are encouraged to enable two-factor authentication to add an extra layer of security to their accounts.
• 24/7 Security Monitoring: A threat detection and suspicious activity monitoring system operates around the clock to identify any intrusion attempts.
• Strict Access Controls: Only authorised myan88 staff with a legitimate operational need are permitted to access member personal data.
• Regular Security Audits: We conduct regular security assessments and penetration testing to identify and address any vulnerabilities.

Myan88 uses cookies and similar tracking technologies to enhance your experience on the platform, analyse usage patterns, and ensure the platform functions smoothly. The following are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login session authentication and security. These cookies cannot be disabled.
• Performance Cookies: Collects information on how you use the platform — pages visited, time spent, and any errors encountered — to help us improve platform performance.
• Functional Cookies: Stores your preferences such as language settings and display options to deliver a more personalised experience.
• Analytics Cookies: Helps us understand how visitors interact with the platform as a whole, using aggregated and anonymised data.

You can control and manage cookie settings through your web browser. However, disabling certain cookies may affect the functionality and your experience on the myan88 platform. For more information on managing cookies, please refer to your web browser's documentation.

As a myan88 member, you have the following rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:

To exercise any of the rights above, please contact our privacy team at support@myan88.my and clearly state your request. We will process your request within 30 days of receipt.

Myan88 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following are our general data retention guidelines:

• Active Account Data: Retained for the duration your myan88 account remains active, plus any additional period required by law following account closure.
• Financial Transaction Records: Retained for a minimum of 7 years from the transaction date, in accordance with financial and anti-money laundering legal requirements.
• KYC Verification Documents: Retained for a minimum of 5 years following account closure or the end of the business relationship.
• Support Communication Logs: Retained for 3 years for dispute resolution and service quality improvement purposes.
• Technical & Server Log Data: Retained for 12 months for security and technical troubleshooting purposes.

When data is no longer needed, we will securely delete it using methods that ensure it cannot be recovered or accessed again.

The myan88 platform may contain links to or integrations with third-party services such as game providers, payment providers, and support services. This Privacy Policy applies to the myan88 platform only.

Myan88 is not responsible for the privacy practices of those third-party services. We encourage you to read the Privacy Policy of each third-party service you use separately. That said, all third-party providers we work with have undergone a security assessment process and are bound by strict data protection agreements with myan88.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact the myan88 Data Privacy Officer through the following channels:

• Email: support@myan88.my (subject line: "Data Privacy Inquiry")
• Live Chat: Available 24/7 directly on the myan88.my platform
• Response Time: We will respond to all privacy-related enquiries within 3 business days

We take all privacy complaints seriously and are committed to resolving them fairly and transparently. If you are not satisfied with our response, you have the right to refer your complaint to the relevant data protection authority.

This Privacy Policy was last updated on 1 January 2026 and applies to all myan88 members in Malaysia.